Shipping Information
We offer fast and reliable shipping options to get your cuddly friends to you as quickly as possible.
Shipping Options
Standard Shipping
Free
5-7 business days
Economy shipping for non-urgent orders
Express Shipping
$9.99
3-5 business days
Faster delivery with tracking
Priority Shipping
$19.99
1-2 business days
Next-day delivery for urgent orders
International Shipping
Worldwide Shipping
We ship to over 50 countries worldwide. Delivery times vary by location.
Customs & Duties
International orders may be subject to customs fees depending on your country.
Tracking Included
All international shipments include full tracking and insurance.
Shipping FAQs
How do I track my order?
Once your order ships, you'll receive an email with a tracking number. You can use this number on our website or the carrier's website to track your package.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $35. Standard shipping typically takes 5-7 business days.
What if my package is lost or damaged?
All shipments are insured. If your package is lost or damaged in transit, please contact our support team and we'll send a replacement right away.
Can I change my shipping address after ordering?
We can update your shipping address if your order hasn't been shipped yet. Please contact us as soon as possible to make changes.
Questions? We're Here to Help
Can't find the information you need? Contact our support team.
Contact Us